ABOUT

"got pocket?" is a musician based brand that was created in 2017 to inspire the world by promoting basic fundamentals of an aspiring musician.


 

FAQ

 

1.  WHAT DOES "GOT POCKET?" MEAN?

HAVING POCKET IS WHEN: 

  • A MUSICIAN HAS THE ABILITY TO LOCK IN WITH THE GROOVE OF THE MUSIC.
  • A MUSICIAN PLAYS WHAT'S NECESSARY.
  • A MUSICIAN ADDS THEIR CREATIVITY WHICH COMPLEMENTS THE MUSIC.

 

2.  DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

YES WE DO!

 

3.  HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

ONCE SHIPPED AND CONSIDERING YOUR LOCAL POST OFFICE EFFICIENCY:

  • DOMESTIC:  2 - 3 BUSINESS DAYS
  • INTERNATIONAL:  2 - 8 WEEKS

 

4.  WHAT SHIPPING METHOD DO YOU USE?

UNITED STATES POSTAL SERVICE

 

5. DO YOU ALL PAY FOR CUSTOMS FEES OR ADDITIONAL FEES IN OTHER COUNTRIES WHEN SHIPPING INTERNATIONALLY?

NO WE DO NOT

 

6.  WHAT IS YOUR RETURN POLICY?

WE OFFER A 7 DAY EXCHANGE ON WRONG PURCHASES AND 14 DAY MONEY BACK GUARANTEE ONCE SHIPMENT IS RECEIVED. WE AIM TO SATISFY ALL OF OUR CUSTOMERS.

 

7.  HOW DO I PAY FOR MY ORDER? IS IT SECURE?

THE SQUARESPACE (WEB HOSTING) CHECKOUT PROCESS IS POWERED BY BOTH STRIPE AND PAYPAL, TWO OF THE MOST TRUSTED ONLINE PAYMENT SOLUTIONS ON THE WEB. BECAUSE OF THIS, SQUARESPACE HAS ALL OF THE SAME SECURITIES AND PAYMENT FRAUD PROTECTION AS THESE LEADING PAYMENT PROCESSORS. WE ACCEPT VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AND DINERS CLUB. IF PAYING WITH PAYPAL, YOU MAY ALSO MAKE PAYMENTS USING YOUR BANK ACCOUNT, BUT THIS MAY DELAY YOUR ORDER.

 

8.  WHAT IF SOMETHING IS WRONG WITH MY ORDER?

IF YOU HAVE AN ISSUE WITH AN ORDER, PLEASE CONTACT THE STORE DIRECTLY VIA OUR CONTACT PAGE. SHIPPING COSTS WILL BE DISCUSSED UPON EVERY ISSUE.

*The store will accommodate for the extra shipping costs only when we send out a wrong order.*